INITIAL DISCLOSURE DOCUMENT
Who regulates us? The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates Financial Services. Use this information to decide if our services are right for you. Please take the time to read this important document as it explains the financial services you are being offered and how you will pay for them.
For Finance: Precious Holdings Limited trading as Precious Metal UK is regulated by the Financial Conduct Authority for consumer finance. Our Interim Permission number is 786517. Our business is permitted to arrange finance contracts.
For Insurance: Precious Holdings Limited is non-advised and you will not receive advice or recommendation from us on insurance products. You can check this on the FCA Register by visiting the www.fca.org.uk/registeror by contacting the FCA directly on 0845 6061234.
Products and Service
Finance: As a licensed credit broker, we can introduce you to a limited number of lenders (a list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you. We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate.
There is no fee for this service. We may receive a payment (s) or other benefits from finance providers should you decide to enter a finance agreement with them via us.
We aim to ensure that all our customers are happy with the services we provide and their product purchase. If, however you have any cause to make a complaint you should contact us either in writing or by telephone. If you wish to register a complaint, please contact us:
For Finance (Consumer Credit) Complaints:
In writing: Mathew Trueman, Precious Metal UK, The Hub 21A Hardy Croft, Wakefield, WF14DN
by phone: 01924 918558
If we cannot settle your complaint, you may be entitled to refer it to the Financial Ombudsman Service.
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Data Protection
Your personal data is held in accordance with the Data Protection Act 1988. Some or all your data that you supply to us about your finance or insurance proposal will be passed to insurers and other companies to operate your contract (for example underwriting, premium collection, claims handling). We will pass your details to our partners to offer some forms of finance. Please let us know if you do not want to be contacted about insurance.